Zero is the favorite number of Dabbawala, a major delivery service in Mumbai. The 5000 strong workforce provides a warm home-cooked meal to nearly 200 000 hungry citizens every day. What’s more, is that they achieve this technology free with only one mistake in every six million deliveries!
Read the story of Dabbawala and others that are shaping our future food systems in our book, Food Shapers: The future of Food service